Last updated: January 2025
By accessing ZenCartUpgrade.com and using our services, you agree to be bound by these Terms of Service. Please read them carefully.
ZenCartUpgrade.com provides professional Zen Cart upgrade and migration services. The specific scope, timeline, and price of each project is agreed upon in writing before any work begins. A free audit is provided with no obligation.
All prices quoted are fixed and inclusive of the scope described. No additional charges will be made without your prior written approval. Payment terms will be outlined in your project proposal.
Work will be performed as described in the agreed project proposal. Any changes to scope requested after work has begun may require a revised quote. We will always notify you before proceeding with out-of-scope work.
You are responsible for providing timely access to your hosting environment, current Zen Cart files, and database as required. Delays in providing access may affect the project timeline.
We take full backups before beginning any work. While we take every precaution to prevent data loss, we strongly recommend that you also maintain your own independent backups prior to any migration work.
Post-launch support is included for the period specified in your package (14, 30, or 90 days). Support covers issues directly related to the upgrade work performed. It does not cover new feature development or unrelated technical issues.
Our liability is limited to the amount paid for the services in question. We are not liable for indirect, incidental, or consequential damages arising from the use of our services.
Upon full payment, you own all code and customisations created specifically for your project. We retain the right to describe the general nature of work performed for portfolio purposes, without disclosing confidential details.
These Terms are governed by applicable law. Any disputes will be resolved through good-faith negotiation in the first instance.
For any questions about these Terms, please contact us at hello@zencartupgrade.com.